Staff

Barry London

Barry London

Sales and Leasing Consultant

Certified
761 Reviews
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Rob Edmonds

Rob Edmonds

Sales and Leasing Consultant

Certified
388 Reviews
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Austin Shemon

Austin Shemon

Sales Manager
368 Reviews
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Justin Harbert

Justin Harbert

General Manager
225 Reviews
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Alex Folz

Alex Folz

Service Liaison
166 Reviews
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Kyle Swanson

Kyle Swanson

Sales & Leasing Consultant
158 Reviews
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Marty Gillions

Marty Gillions

Service Manager
95 Reviews
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Lisa Stonebraker

Lisa Stonebraker

Service Liaison
49 Reviews
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Elizabeth Jackson

Elizabeth Jackson

Service Advocate
30 Reviews
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Jeff Kershner

Jeff Kershner

Business Manager
20 Reviews
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Pierce Miller

Pierce Miller

Service Liaison
16 Reviews
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Dena Burger

Dena Burger

Service Driver / Office Assistance
12 Reviews
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Charlie Baker

Charlie Baker

Customer Service Transportation
8 Reviews
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Christine Thomas

Christine Thomas

Finance Manager
3 Reviews
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Zene Wolfe

Zene Wolfe

Mercedes-Benz Certified Technician
3 Reviews
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Joseph Battaglini

Joseph Battaglini

Mercedes-Benz Certified Technician
2 Reviews
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Mitch Keller

Mitch Keller

Mercedes-Benz Certified Technician
2 Reviews
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Daniel Morales

Daniel Morales

Mercedes-Benz Certified Sprinter Technician
2 Reviews
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Ray Deavers

Ray Deavers

Mercedes-Benz Certified Technician
1 Review
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Larry Digges

Larry Digges

Parts Advisor
1 Review
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Doug Helfrick

Doug Helfrick

Customer Service Transportation
1 Review
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Robert Schmid

Robert Schmid

Mercedes-Benz Certified Technician
1 Review
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Dan Zamora

Dan Zamora

Parts Manager
1 Review
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John Yesacavage

John Yesacavage

Mercedes-Benz Certified Technician
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Barry London

Barry London

Sales and Leasing Consultant

761 Reviews
Certified
Contact Me
Dealership Experience 15 years 5 months
Industry Experience 15 years 5 months
Barry has over thirty-six (36) years of experience in the automotive industry; 15 of those years have been here at Mercedes-Benz of Hagerstown. If you ask Barry what's most important to him: exceeding expectations, product knowledge and earning trust while providing a NO PRESSURE environment during your next vehicle purchase. Coming from previously owning his own business, Barry understands first hand that Quality Customer Service, Product Knowledge and Patience are paramount for a great car buying experience. And by reading through the HUNDREDS of reviews left by his customers, it's hard not to acknowledge the dedication towards his goals and to each and every customer he works with.
Recent Reviews

Sep 21, 2022

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This was the Best experience purchasing a car!

This was the Best experience purchasing a car!! Barry- Was AWESOME!! Barry- walked us through everything, including the operation of the car!! He has even made himself available if we need to get to know the vehicle. Before, leaving the lot We were confident and Happy about our purchase. Thank you Barry, and Younger Mercedes !!

Sep 07, 2022

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This was our first Mercedes purchase and we couldn't be

This was our first Mercedes purchase and we couldn't be more pleased with our experience. Barry was wonderful, taking time to show us the options in our C300 and offering to be available to us for any questions we might have about our vehicle. Everyone we encountered greeted us and made us feel welcomed. The purchasing process was the easiest we've ever encountered. We highly recommend Hagerstown Mercedes Benz!

Sep 03, 2022

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Barry was efficient in handling the Aquisition of my

Barry was efficient in handling the Aquisition of my C300. From the 7 new vehicles I have purchased in the past, Barry was the most efficient salesperson I have had the pleasure of dealing with. He is a straight shooter, the most forthcoming unlike most other salesperson I’ve dealt with. I highly recommend this dealership and particularly Barry to my colleagues and friends who are looking to purchase a Mercedes; plus the $25 referral 😉.

Sep 01, 2022

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Wonderful experience with Barry.

Wonderful experience with Barry. Courteous, knowledgeable and kept us updated on process to buy New C300. Within 48 hours I was driving home in the car. Excellent dealership with get coffee machine and donuts. I can only highly recommend Hagerstown Mercedes Benz dealership.

Aug 29, 2022

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Very knowledgeable sales team!

Very knowledgeable sales team! They had the exact vehicle we wanted in stock and on the lot which worked out perfectly for us.

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Rob Edmonds

Rob Edmonds

Sales and Leasing Consultant

388 Reviews
Certified
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Dealership Experience 7 years 7 months
Rob comes from a car family, having been raised around the car industry, thanks to his dad and grandfather. Originally from southern Virginia, he relocated to the area in 1993. He and his wife, Brittany, welcomed a baby boy, Kade, to their lives in 2019. Rob has a cat named Steely. In his spare time, he enjoys a good game of hockey whether he is playing or spectating.
Recent Reviews

Sep 30, 2022

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Very professional helpful and easy to deal with,

Very professional helpful and easy to deal with, excellent educator and answer any questions well. Very nice to do business with and accommodating.

Sep 23, 2022

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Rob was excellent, he took his time and explained things

Rob was excellent, he took his time and explained things to me and he answered all my questions to the best of his ability . Great customer service

Aug 09, 2022

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Rob & Austin were an absolute pleasure to work with.

Rob & Austin were an absolute pleasure to work with. This is now my third vehicle from Mercedes-Benz of Hagerstown – could not imagine going anywhere else. My vehicle was in for routine service, and Lisa had it appraised for me. The whole process with my trade-in and purchase was done in less than an hour even after switching vehicles (my choice). They genuinely offer world class customer service and make purchasing a vehicle effortless (including servicing your vehicle). Lisa in service always goes above and beyond to fit me in and makes sure I have a loaner. She is also a true pleasure to work with! Thanks, guys!

Aug 05, 2022

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Justin and Rob were wonderful to work with for this

Justin and Rob were wonderful to work with for this purchase. Would definitely be a repeat customer!

Jul 25, 2022

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This is the best experience I've had in a dealership, the

This is the best experience I've had in a dealership, the experience was second to none. I HIGHLY recommend this dealer.If you end up going, ask for Rob Edmunds! You wont regret it!

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Austin Shemon

Austin Shemon

Sales Manager
Dealership Experience 15 years 10 months
Recent Reviews

Aug 09, 2022

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Rob & Austin were an absolute pleasure to work with.

Rob & Austin were an absolute pleasure to work with. This is now my third vehicle from Mercedes-Benz of Hagerstown – could not imagine going anywhere else. My vehicle was in for routine service, and Lisa had it appraised for me. The whole process with my trade-in and purchase was done in less than an hour even after switching vehicles (my choice). They genuinely offer world class customer service and make purchasing a vehicle effortless (including servicing your vehicle). Lisa in service always goes above and beyond to fit me in and makes sure I have a loaner. She is also a true pleasure to work with! Thanks, guys!

Jul 25, 2022

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This is the best experience I've had in a dealership, the

This is the best experience I've had in a dealership, the experience was second to none. I HIGHLY recommend this dealer.If you end up going, ask for Rob Edmunds! You wont regret it!

Jul 06, 2022

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This is our 6th purchase from Mercedes-Benz of Hagerstown

This is our 6th purchase from Mercedes-Benz of Hagerstown and our 4th from Rob Edmunds. The dealership provides great service throughout the purchase process and their service department is the best. A great experience all the way around. We are looking forward to our 7th purchase....someday soon! Thank you Rob!

May 30, 2022

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They have been great.

They have been great. They went above and beyond during Covid to address my concerns, with contactless pick up and delivery to my home.

May 25, 2022

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At the difficult situation of supply chain, they provided

At the difficult situation of supply chain, they provided on time and accurate information about the status of the vehicle. They also stayed after the regular working schedule of the store for purchase procedures when customers requested special time slot.

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Justin Harbert

Justin Harbert

General Manager
Dealership Experience 24 years 5 months
Industry Experience 24 years 5 months
Recent Reviews

Aug 09, 2022

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Rob & Austin were an absolute pleasure to work with.

Rob & Austin were an absolute pleasure to work with. This is now my third vehicle from Mercedes-Benz of Hagerstown – could not imagine going anywhere else. My vehicle was in for routine service, and Lisa had it appraised for me. The whole process with my trade-in and purchase was done in less than an hour even after switching vehicles (my choice). They genuinely offer world class customer service and make purchasing a vehicle effortless (including servicing your vehicle). Lisa in service always goes above and beyond to fit me in and makes sure I have a loaner. She is also a true pleasure to work with! Thanks, guys!

Aug 05, 2022

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Justin and Rob were wonderful to work with for this

Justin and Rob were wonderful to work with for this purchase. Would definitely be a repeat customer!

Jul 23, 2022

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We came to "look" at a car at 6:00PM on a Friday.

We came to "look" at a car at 6:00PM on a Friday. Rob Edmonds, despite a need to get home, went above and beyond to allow us to buy and take possession of, our (new to us) car. It is the 5th or 6th vehicle that we have, purchased from Mercedes-Benz of Hagerstown and Rob carried on a fine tradition of making the purchase and delivery, seamless. It was also "old home week" getting to see Barry London, and the Justin Harbert, each of whom have helped us in the past. We are sure there will be a next time as well.

Jul 06, 2022

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This is our 6th purchase from Mercedes-Benz of Hagerstown

This is our 6th purchase from Mercedes-Benz of Hagerstown and our 4th from Rob Edmunds. The dealership provides great service throughout the purchase process and their service department is the best. A great experience all the way around. We are looking forward to our 7th purchase....someday soon! Thank you Rob!

Jun 21, 2022

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Berry London and the finance lady I'm sorry I can't

Berry London and the finance lady I'm sorry I can't remember her name but they both were very helpful very patient . Berry is very knowledgeable about the vehicles thank you again so much for helping me purchase a new ride

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Alex Folz

Alex Folz

Service Liaison
Recent Reviews

Sep 14, 2022

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Alex always provide exceptional service.

Alex always provide exceptional service. This is the reason I always come back when needed

Aug 24, 2022

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Have gotten three cars from Barry in the last five years.

Have gotten three cars from Barry in the last five years. He's worked with me on price, hasn't been pushy about any upselling, and has been prompt with returning calls and quotes. I'll probably buy a fourth car from him in the future.

Jul 16, 2022

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This was The third vehicle I’ve purchased with Rob, he’s

This was The third vehicle I’ve purchased with Rob, he’s always professional, courteous and he always follows through after the sale. The entire dealership is always great to deal with. Highly recommend!

Jul 06, 2022

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This is our 6th purchase from Mercedes-Benz of Hagerstown

This is our 6th purchase from Mercedes-Benz of Hagerstown and our 4th from Rob Edmunds. The dealership provides great service throughout the purchase process and their service department is the best. A great experience all the way around. We are looking forward to our 7th purchase....someday soon! Thank you Rob!

Jul 01, 2022

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I was given prompt attention,even without an appointment.

I was given prompt attention,even without an appointment. I bought three cars from this dealer and have always been treated with courtesy and help.

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Kyle Swanson

Kyle Swanson

Sales & Leasing Consultant
Contact Me
Dealership Experience 4 years 7 months
Industry Experience 16 years 8 months
Kyle joined us in the Spring of 2018. Prior to becoming a Sales Professional here at MBH, he worked several years in the European parts business at Potomac German Auto. Kyle has vast knowledge in European vehicles, especially the Mercedes-Benz & BMW. Kyle not only has a vast knowledge in European vehicles, especially the ones coming out of Germany but he takes pride in promoting safe driving aspects too! Kyle currently resides in Frederick, MD. When not at work, Kyle likes to play music and take road trips. Since Kyle has been with us for only a short while, he's working towards his Mercedes-Benz Master Certification & seeing the Mercedes-Benz F1 Team racing in person.
Recent Reviews

Sep 24, 2022

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This was my first Mercedes purchase and I couldn't have

This was my first Mercedes purchase and I couldn't have been more happy with the experience. Kyle was upfront with questions that were asked and he took his time to explain the many, many features of my GLE. This is the guy you want if you're interested in a Mercedes. He made me a customer for life! I can't recommend Hagerstown Mercedes enough for your next purchase.

Sep 06, 2022

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I was a new customer who just "showed up" and had a

I was a new customer who just "showed up" and had a wonderful experience. Kyle was, and continues to be, a wonderful contact. He got me the car I wanted at a price that was excellent and continued to help me post-purchase with questions that I had. I would recommend Kyle and Hagerstown Mercedes to ANYONE!!

Sep 05, 2022

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MB of Hagerstown, and particularly Kyle were absolutely

MB of Hagerstown, and particularly Kyle were absolutely fantastic for me. I purchased my GLS450 from them last week and will most certainly be a repeat customer and a reference. Thank you!

Aug 03, 2022

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This dealership has been one of the most awesome

This dealership has been one of the most awesome establishments to work with! They are all knowledgeable in their craft. Kyle greatly assisted me thoughout the entire transaction. I wasn’t just a a number or a sale! His sacrifice of time, dedication and diligence helped me to pursue the best option of choice. Kyle it’s been great doing business with you and your staff! Keep up the good work! Highly recommended. Sid

Jul 09, 2022

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I have nothing but good things to say about this

I have nothing but good things to say about this Dealership. The staff was very friendly and courteous! Kyle Swanson was exceptional. He was very knowledgable and made the purchase process easy.for my Mercedes C300. I contacted him weeks later for assistance with a few things and he made sure that i was taken care of. I would Highly recommend Mercedes Benz of Hagerstown.

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Marty Gillions

Marty Gillions

Service Manager
Recent Reviews

Jun 21, 2022

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Berry London and the finance lady I'm sorry I can't

Berry London and the finance lady I'm sorry I can't remember her name but they both were very helpful very patient . Berry is very knowledgeable about the vehicles thank you again so much for helping me purchase a new ride

May 25, 2022

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At the difficult situation of supply chain, they provided

At the difficult situation of supply chain, they provided on time and accurate information about the status of the vehicle. They also stayed after the regular working schedule of the store for purchase procedures when customers requested special time slot.

Apr 09, 2022

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My family and I have been loyal customers since 2005.

My family and I have been loyal customers since 2005. Service and purchase experiences have always been first class. This was our second purchase with Barry…His knowledge and professionalism are but two of the reasons we’re Mercedes Benz of Hagerstown customers for life.

Feb 15, 2022

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Barry made this a seamless and incredibly easy

Barry made this a seamless and incredibly easy experience. Even with all the new technology in the new model he was very well informed, took all the time I needed and trained me well. In addition I have an appointment to come back if I have any questions. Barry has been a pleasure to work with. He truly took a personal interest in making sure I was well informed and happy. He’s kept me informed of the status of my car since it was ordered from manufacture, shipping and delivery. Austin made the closing seamless. Everyone was very friendly and helpful. My wife and I have bought cars from them for over 30 years and it’s always been a pleasure. Alex in service has been great to work with when we need service. I wouldn’t go anywhere else and can’t recommend them highly enough.

Feb 14, 2022

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I have been a customer of MB of Hagerstown for over 16

I have been a customer of MB of Hagerstown for over 16 years. It is a pleasure to work with Rob. Customer service and the service department are the best.

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Lisa Stonebraker

Lisa Stonebraker

Service Liaison
Dealership Experience 9 years 6 months
Industry Experience 21 years 10 months
Born & raised in Hagerstown. Lisa is married with 2 Children, a son & a daughter. She has 6 grandchildren, 4 girls & 2 boys. Lisa has been in the automotive industry for over 15 years. She looks forward to helping you with your service needs.
Recent Reviews

Aug 09, 2022

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Rob & Austin were an absolute pleasure to work with.

Rob & Austin were an absolute pleasure to work with. This is now my third vehicle from Mercedes-Benz of Hagerstown – could not imagine going anywhere else. My vehicle was in for routine service, and Lisa had it appraised for me. The whole process with my trade-in and purchase was done in less than an hour even after switching vehicles (my choice). They genuinely offer world class customer service and make purchasing a vehicle effortless (including servicing your vehicle). Lisa in service always goes above and beyond to fit me in and makes sure I have a loaner. She is also a true pleasure to work with! Thanks, guys!

Aug 09, 2022

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I would recommend this dealership to anyone interested in

I would recommend this dealership to anyone interested in Mercedes Benz cars both preowned or new.

Jul 25, 2022

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This is the best experience I've had in a dealership, the

This is the best experience I've had in a dealership, the experience was second to none. I HIGHLY recommend this dealer.If you end up going, ask for Rob Edmunds! You wont regret it!

Jul 06, 2022

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This is our 6th purchase from Mercedes-Benz of Hagerstown

This is our 6th purchase from Mercedes-Benz of Hagerstown and our 4th from Rob Edmunds. The dealership provides great service throughout the purchase process and their service department is the best. A great experience all the way around. We are looking forward to our 7th purchase....someday soon! Thank you Rob!

Jun 21, 2022

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Berry London and the finance lady I'm sorry I can't

Berry London and the finance lady I'm sorry I can't remember her name but they both were very helpful very patient . Berry is very knowledgeable about the vehicles thank you again so much for helping me purchase a new ride

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Elizabeth Jackson

Elizabeth Jackson

Service Advocate
Dealership Experience 10 years 5 months
Industry Experience 10 years 5 months
Some of you know Elizabeth as the voice of Mercedes-Benz of Hagerstown, with her being one of the first contacts that you reach. However, something you don’t know is that she has five years of stage theater experience and also holds many pageant titles in her home state of West Virginia.
Recent Reviews

Jul 06, 2022

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This is our 6th purchase from Mercedes-Benz of Hagerstown

This is our 6th purchase from Mercedes-Benz of Hagerstown and our 4th from Rob Edmunds. The dealership provides great service throughout the purchase process and their service department is the best. A great experience all the way around. We are looking forward to our 7th purchase....someday soon! Thank you Rob!

Jun 21, 2022

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Berry London and the finance lady I'm sorry I can't

Berry London and the finance lady I'm sorry I can't remember her name but they both were very helpful very patient . Berry is very knowledgeable about the vehicles thank you again so much for helping me purchase a new ride

Jun 20, 2022

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This is our second purchase from Rob at Hagerstown

This is our second purchase from Rob at Hagerstown Mercedes. We always have a pain free experience and they take great care of our cars

Apr 09, 2022

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My family and I have been loyal customers since 2005.

My family and I have been loyal customers since 2005. Service and purchase experiences have always been first class. This was our second purchase with Barry…His knowledge and professionalism are but two of the reasons we’re Mercedes Benz of Hagerstown customers for life.

Nov 02, 2021

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I purchased my fourth Mercedes-Benz, this time from...

I purchased my fourth Mercedes-Benz, this time from somewhere in Virginia. And wouldn't you know it, Lisa saved the day again. (Please refer to my May 2017 review on this site). I traded in my 2014 S550 4MATIC Sedan for a 2017 S63 AMG 4MATIC Sedan. The difference is like night and day. In my S550, it was like driving on clouds. In my AMG, it's like making the clouds for others to drive on. The AMG should be replaced with OMG! Knowing I was going to make this purchase, I wanted Mercedes-Benz of Hagerstown (MBoH) to provide a mechanical review of the vehicle before I signed the paperwork, as Marty suggested. I had an appointment scheduled with MBoH and yes, I intended to drive that 60 miles back and forth. But the dealer in Virginia didn't want me to take the car to a Maryland MB dealership. They were happy to allow me to go to the MB dealership at Tyson's Corner or Arlington. But I knew I was going to buy the car anyway. So, I cancelled the appointment with MBoH and went about the business of purchasing my first AMG. All systems are go! I stroked a check, said goodbye to my buddy and friend that had supported me since January 2017, pulled the plates off of him and said hello to my new, big friend! I am on my first road trip in this beast of a vehicle, driving to Hagerstown from Vienna and next thing I know, the oil light comes on. I call my go-to place and they tell me to come on in, even though I had cancelled my appointment. Remember, I've been buying a vehicle all morning. It's after 2:30. I haven't eaten. So I think I'll swing by a fast food restaurant quickly and go to the dealership. But the line is wrapped around the building. No time. Get to the dealership to take care of this light. I tell Lisa, hey I haven't eaten and it just so happens that she had pizza from lunch that day. The Pizza Hut boxes were still there. She hands me a plate and says, "I can warm this up for you if you'd like." I was surprised, pleased, hungry, and since I'm hypoglycemic, I needed to eat. This woman not only saved the day, she might have saved my life. Let that sink in. But there's this other thing working, too. Where did the comfort level come into play that a customer would tell a service representative that he is hungry. So I ask that those reading this read between the lines. The people at MBoH go further than just good customer service. For that, they should be justly recognized. Lisa, thank you. I want to also mention the team - Alex, Marty, Elizabeth, Bailey and of course, Lisa.

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Jeff Kershner

Jeff Kershner

Business Manager
Dealership Experience 14 years 2 months
Industry Experience 27 years 3 months
Recent Reviews

May 25, 2022

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At the difficult situation of supply chain, they provided

At the difficult situation of supply chain, they provided on time and accurate information about the status of the vehicle. They also stayed after the regular working schedule of the store for purchase procedures when customers requested special time slot.

Sep 11, 2021

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My wife and I had a good buying experience at Mercedes...

My wife and I had a good buying experience at Mercedes Benz of Hagerstown that was made seamless by Barry, Austin, Tony and Jeff. Below are specific items (pros and cons) that made the customer service great: PROS: (1.) THE INITIAL ONLINE CHAT: Jeff (Business Manager) quickly understood what I was looking for when I was on the website chat and he set-up an appointment plus followed up with an email with the appointment details, a link to an AutoiPacket with car details and the name and contact details of the Sales Consultant that I would be working with. (2.) INTRODUCTORY EMAIL: Barry (Master Certified Sales & Leasing Consultant) sent me an email introducing himself and let me know the items that I needed to bring if I wanted to do a trade-in. (3.) BEING WELCOMED AND TEST DRIVE: Barry greeted us in the parking lot and he already had the car brought near the building in readiness for a test-drive. He explained to us the route that we would take for a test drive. (4.) RESEARCH: I noticed that Barry did some research to better understand my trade-in, this was good. (5.) PURCHASE PRICE: We discussed quite a bit about the price and we were very happy that rather than doing the traditional back and forth scenario where the customer gives their preferred purchase price to the Sales Consultant then he/she goes to the Sales Manager’s office to discuss the price then comes back and repeats this motions over again - in this case after doing this once or twice, we requested for the Sales Manager to come and chat with us. Austin (Sales Manager) came and sat down and we were all able to discuss and agree on a fair price for both parties. (6.) TRADE-IN: We haggled on the trade-in price and overall settled on a fair amount for both parties. (7.) QUESTIONS AND ANSWERS: We had a list of 30 questions and we went through the questions with Barry and he gave us answers with a smile. (8.) REVIEWING OF FINANCING DOCUMENTS AND CAR REGISTRATION DOCUMENTS: Tony (Finance and Leasing Manager) was able to quickly go through the documents and we received explanations for what each document was about. In addition, he scanned all the documents and gave us both electronic versions and hard-copies in a neat folder. He also had a shredder to shred any extra copies of documents with personal information. (9.) FULL GAS TANK: Barry personally drove to the gas station and filled up the gas tank prior to delivery of the vehicle. (10.) THE EXTRA MILE: We were happy that Barry was able to delete all addresses on the GPS of the trade-in vehicle, he also transferred the license plates and license plate holders from the trade-in car to the new car. (11.) CHOCOLATE GIFT: We appreciated the gesture of a big customized chocolate box at the end of the buying experience. (12.) CLEAN FACILITIES: We noticed that the building interior, bathrooms and building exterior including the parking lot was very neat and clean. (13.) CHILDREN’S PLAY AREA: There was a designated play room for children that had colorful toys. (14.) WAITING AREA: There is a neat lobby with comfortable seats and a TV and a mini-kitchen for coffee etc. (15.) CERTIFICATES/CERTIFICATIONS: We noticed training certificates on the staff’s offices and upon inquiry they mentioned that they usually undergo continuous improvement training to ensure that they offer the highest levels of customer service. (16.) AFTER-SALES FOLLOW-UP CALL: After about a week, Barry called to follow-up if we were satisfied and if everything was ok regarding the car. CONS: (a.) At the beginning of the Sales conversation, Barry was helping multiple customers. It would have been great to have had his undivided attention i.e. serve one customer fully at a time. (b.) This spring there was heavy pollen and the car had sat on the lot for a few months, the inside of the engine had a lot of greenish-yellow pollen. It would have been great if the engine was wiped down prior to delivery of the car. OVERALL OBSERVATIONS: My wife and I had a wonderful and respectful buying experience at Mercedes Benz of Hagerstown and we would buy from them again if the opportunity arose. We highly recommend this friendly dealership for their sincerity and genuine passion to overdeliver and make the customer happy. Thank you to the team for your good work.

Aug 22, 2021

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I only buy cars from this dealership! I love these...

I only buy cars from this dealership! I love these people! They have the best inventory and the service is top rate. I completely trust them.

Apr 21, 2021

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This dealership is the best. The customer service and...

This dealership is the best. The customer service and selection was great. Financing was a breeze and the people are friendly. The lounge area is very clean and my Sales Associate knew exactly what I needed. A+ in so many areas. I look forward to working with them in the future. and.

Mar 21, 2020

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Mercedes Benz of Hagerstown is an amazing dealership!I...

Mercedes Benz of Hagerstown is an amazing dealership!I These guys are so helpful, caring, and will bend over backwards to help. So very pleased!!!

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Pierce Miller

Pierce Miller

Service Liaison
Recent Reviews

Jul 06, 2022

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This is our 6th purchase from Mercedes-Benz of Hagerstown

This is our 6th purchase from Mercedes-Benz of Hagerstown and our 4th from Rob Edmunds. The dealership provides great service throughout the purchase process and their service department is the best. A great experience all the way around. We are looking forward to our 7th purchase....someday soon! Thank you Rob!

Dec 04, 2021

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As always - top notch folks all around, whether sale or...

As always - top notch folks all around, whether sale or service. Mercedes is fortunate to have such a dealership in their network.

Mar 25, 2021

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This is the 18th Mercedes I have bought from...

This is the 18th Mercedes I have bought from Younger/Mercedes-Benz of Hagerstown. They are a wonderful dealer. Barry London has sold me a few of my Mercedes and he does a wonderful job. He delivered this one to my home and had all of the paperwork completed! Barry, Justin, Austin and Alex with all the service people are exceptional! Buy a vehicle from them and see how accommodating they are. I really hate the Montgomery Country and Washington and Virginia dealers! (No offense!). I like honest, down to earth people! Thank you Barry and Justin! Sam Rogers

Dec 31, 2020

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Wonderful experience all around. Thank you! They always...

Wonderful experience all around. Thank you! They always help me with all my service needs on my older Mercedes Benz as well as purchasing a new car.

May 25, 2019

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3rd vehicle thru Rob Edmonds. 5th Hagerstown.

This is 5th car we've purchased/leased from Mercedes Hagerstown and 3rd time we've worked with Rob Edmonds. He's an excellent salesman. He's very knowledgeable, personable, and gives good advice. He takes the time to get to know his customers, their needs, and what they like in a car. You can call him anytime. Service Dept is superb as well. They go above and beyond. Special shout out to Marty.

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Dena Burger

Dena Burger

Service Driver / Office Assistance
Recent Reviews

Jul 06, 2022

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This is our 6th purchase from Mercedes-Benz of Hagerstown

This is our 6th purchase from Mercedes-Benz of Hagerstown and our 4th from Rob Edmunds. The dealership provides great service throughout the purchase process and their service department is the best. A great experience all the way around. We are looking forward to our 7th purchase....someday soon! Thank you Rob!

Jun 21, 2022

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Berry London and the finance lady I'm sorry I can't

Berry London and the finance lady I'm sorry I can't remember her name but they both were very helpful very patient . Berry is very knowledgeable about the vehicles thank you again so much for helping me purchase a new ride

Jun 20, 2022

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This is our second purchase from Rob at Hagerstown

This is our second purchase from Rob at Hagerstown Mercedes. We always have a pain free experience and they take great care of our cars

Dec 15, 2021

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Excellent service! Everybody was so friendly and kind!...

Excellent service! Everybody was so friendly and kind! Thank you so much for the discount and car wash! Special shout-outs to Alex, Lisa, and Dena! Thank you!

Feb 21, 2021

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Wonderful people, Great customer services. Rob was a...

Wonderful people, Great customer services. Rob was a great help when we needed our Car and they make everything so fast so u don’t have to be there all day like other dealership

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Charlie Baker

Charlie Baker

Customer Service Transportation
Recent Reviews

Mar 24, 2022

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Excellent service.

Excellent service. Mercedes’ Road side service was a disaster, but the dealer service work, and complimentary delivery was fantastic.

Aug 20, 2021

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Kyle made this purchasing experience very pleasant, I...

Kyle made this purchasing experience very pleasant, I would definitely recommend him! He was knowledgeable and professional during our purchase! I really appreciated him working around my schedule for the appointment.

Aug 04, 2021

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I was very impressed with th service received from Barry...

I was very impressed with th service received from Barry London. I met him in February 25, 2021 he listened and understood my needs. He kept a follow up system that made it easier to do business kept me informed when stock was available, I appreciate his knowledge with the business. I recommend Hagerstown MB for future purchases they were very competitive with my trade which was a major plus in the purchase I enjoy my 2021 MB C300 4 Magic a Great Car!!!!

Feb 21, 2021

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Wonderful people, Great customer services. Rob was a...

Wonderful people, Great customer services. Rob was a great help when we needed our Car and they make everything so fast so u don’t have to be there all day like other dealership

Oct 09, 2020

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We have purchased three cars from this Younger owned...

We have purchased three cars from this Younger owned dealership with excellent results. Most recent purchase is an Infiniti which Kyle facilitated with assistance from Tony the finance manager. The facilities including the grounds are meticulously clean and well appointed. Staff from upper management to sales and service are very professional and pleasant in their demeanor. With so many dealerships available it is noteworthy that my family consistently buys from Mercedes-Benz of Hagerstown.

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Christine Thomas

Christine Thomas

Finance Manager
Contact Me
Dealership Experience 7 months
Industry Experience 7 months
Recent Reviews

Sep 07, 2022

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This was our first Mercedes purchase and we couldn't be

This was our first Mercedes purchase and we couldn't be more pleased with our experience. Barry was wonderful, taking time to show us the options in our C300 and offering to be available to us for any questions we might have about our vehicle. Everyone we encountered greeted us and made us feel welcomed. The purchasing process was the easiest we've ever encountered. We highly recommend Hagerstown Mercedes Benz!

Aug 01, 2022

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I waited fifty years to get a Mercedes Barry made my

I waited fifty years to get a Mercedes Barry made my dream come true.He did a wonderful job getting the deal completed in a professional manner.

Jul 03, 2022

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Barry was wonderful and made our first time car buying

Barry was wonderful and made our first time car buying experience easy! Would definitely recommend Barry.

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Zene Wolfe

Zene Wolfe

Mercedes-Benz Certified Technician
Recent Reviews

Apr 09, 2022

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My family and I have been loyal customers since 2005.

My family and I have been loyal customers since 2005. Service and purchase experiences have always been first class. This was our second purchase with Barry…His knowledge and professionalism are but two of the reasons we’re Mercedes Benz of Hagerstown customers for life.

Mar 21, 2020

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Mercedes Benz of Hagerstown is an amazing dealership!I...

Mercedes Benz of Hagerstown is an amazing dealership!I These guys are so helpful, caring, and will bend over backwards to help. So very pleased!!!

Feb 16, 2019

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Service

The people are great, they know there cars, problems, very happy with this dealership .i highly recommend this dealership to everyone .i have owned alot Mercedes benz cars. Thank you guys, and gals... tony g

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Joseph Battaglini

Joseph Battaglini

Mercedes-Benz Certified Technician
Recent Reviews

Mar 24, 2022

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Excellent service.

Excellent service. Mercedes’ Road side service was a disaster, but the dealer service work, and complimentary delivery was fantastic.

Feb 21, 2021

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Employee Rating

Wonderful people, Great customer services. Rob was a...

Wonderful people, Great customer services. Rob was a great help when we needed our Car and they make everything so fast so u don’t have to be there all day like other dealership

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Mitch Keller

Mitch Keller

Mercedes-Benz Certified Technician
Recent Reviews

Mar 21, 2020

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Mercedes Benz of Hagerstown is an amazing dealership!I...

Mercedes Benz of Hagerstown is an amazing dealership!I These guys are so helpful, caring, and will bend over backwards to help. So very pleased!!!

Jul 20, 2017

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First Class

I bought my first Mercedes here and had an excellent experience. Martin covered every detail and since I had bought the car for my wife's birthday, through in bottle of wine, bracelet and some chocolate when we picked up the car. The negotiation was low pressure and hassle free. The entire staff was courteous, responsive and diligent and I look forward to a long relationship with this dealership. I live in Winchester, VA and have several Mercedes dealerships to choose from in the DC area but opted for this one due to its reputation. I was not disappointed in the least. Thank you Martin for your customer service and attention to detail.

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Daniel Morales

Daniel Morales

Mercedes-Benz Certified Sprinter Technician
Recent Reviews

Jul 16, 2021

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We had a very wonderful sales experience and received a...

We had a very wonderful sales experience and received a far amount for our trade. This being our first MB, Barry took a lot of his time to show us the ins and outs of the vehicle. He was very professional and polite. Also, shout out the Daniel in the bays for looking under the vehicle a final time and explaining some of the engine components to me.

Oct 22, 2020

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Happy to see Mr. Morales is still on board. We met when...

Happy to see Mr. Morales is still on board. We met when he first moved his family to the area, and he really impressed me with his knowledge and enthusiasm. Being qualified and experienced working on Sprinter vans is no small thing for me due to driving 20K a year including through two mountain ranges in WV and CO. I trust Daniel to keep my travel van safe and operating.

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Ray Deavers

Ray Deavers

Mercedes-Benz Certified Technician
Recent Reviews

Feb 21, 2021

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Wonderful people, Great customer services. Rob was a...

Wonderful people, Great customer services. Rob was a great help when we needed our Car and they make everything so fast so u don’t have to be there all day like other dealership

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Larry Digges

Larry Digges

Parts Advisor
Recent Reviews

Feb 21, 2021

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Employee Rating

Wonderful people, Great customer services. Rob was a...

Wonderful people, Great customer services. Rob was a great help when we needed our Car and they make everything so fast so u don’t have to be there all day like other dealership

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Doug Helfrick

Doug Helfrick

Customer Service Transportation
Recent Reviews

Feb 21, 2021

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Wonderful people, Great customer services. Rob was a...

Wonderful people, Great customer services. Rob was a great help when we needed our Car and they make everything so fast so u don’t have to be there all day like other dealership

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Robert Schmid

Robert Schmid

Mercedes-Benz Certified Technician
Recent Reviews

Aug 17, 2021

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Outstanding service performed efficiently at a fair...

Outstanding service performed efficiently at a fair price. I trust them to work on my SL Roadster.

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Dan Zamora

Dan Zamora

Parts Manager
Recent Reviews

May 25, 2022

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At the difficult situation of supply chain, they provided

At the difficult situation of supply chain, they provided on time and accurate information about the status of the vehicle. They also stayed after the regular working schedule of the store for purchase procedures when customers requested special time slot.

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John Yesacavage

John Yesacavage

Mercedes-Benz Certified Technician
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    Barry London

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